Refund policy

For return instructions, send an email to support@outdoorcookhouse.com

We have a 14-day policy. We are unable to provide you with a refund or exchange if 14 days have passed since you received the item or items you purchased.Your item must be unused, unwashed, undamaged, and in the same condition as when you received it in order to qualify for a return.

Please be aware that shipping charges for returns are the responsibility of the buyer and are not reimbursed in the event of a refund. 

Because of their nature, the following items cannot be returned.